Privacy Policy

Introduction

This Privacy Policy explains how Brixalonoz.world ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at brixalonoz.world and use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out our order form (name, email address, message)
• Contact us via email or other communication channels
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations when you place an order
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: To operate and improve our website and services

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and inquiries
• Sending marketing communications (with your consent)
• Improving our website, products, and services
• Analyzing website usage and trends
• Preventing fraud and ensuring website security
• Complying with legal obligations
• Resolving disputes and enforcing our agreements

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Order information: 7 years (for tax and accounting purposes)
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics data: 26 months
• Customer support inquiries: 3 years

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at ask@brixalonoz.world. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.